Privacy Policy

Privacy Policy – Lancashire Language Academy

At Lancashire Language Academy, we are committed to protecting your privacy and handling your personal information responsibly and in line with UK data protection laws.

1. What Information We Collect

We may collect the following personal information when you register:

• Parent/guardian name and contact details
• Child’s name, age, and medical information
• Emergency contact details
• Any relevant allergy or photo permission preferences
• Payment and booking information

2. How We Use Your Information

Your data is used solely to:

• Register and manage class bookings
• Communicate important updates or cancellations
• Ensure your child’s safety and wellbeing during sessions
• Comply with safeguarding and legal obligations
• Improve our services and customer experience

We will never sell or share your personal data with third parties for marketing purposes.

3. Photo & Marketing Consent

Photos and videos may be taken during sessions to be used on our website and social media. We will only use images of children whose parents or guardians have given consent. You can update your preference at any time by contacting us.

4. How We Store and Protect Your Data

All personal information is stored securely and accessed only by authorized staff. We use secure booking systems and take every precaution to protect your data from loss, misuse, or unauthorised access.

5. Your Rights

You have the right to:

• Access the data we hold about you
• Correct any inaccurate information
• Request your data be deleted at any time
• Withdraw consent (e.g., for marketing photos)

To exercise these rights, contact us at:

📧 lancashirelanguageacademy@outlook.com

📞 07943798434

6. Retention

We keep personal data only as long as necessary for the purposes outlined, or as required by law.

7. Policy Updates

This privacy policy may be updated from time to time. The most current version will always be available on our website or by request.